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2 The process of designing and implementing questionnaires

In this section, the key stages of implementing a questionnaire are discussed. In section 2.1, I discuss best practice in the design of questionnaires – examples are used to illustrate where appropriate. Section 2.2 looks at the administration of questionnaires and how best to obtain a good level of response. Sections 2.3 and 2.4 review issues related to the analysis of questionnaire responses and the use of results to improve teaching. All of the material is entirely relevant to use of questionnaires in economics, but the approach is generic and illustrates with examples drawn from various uses of questionnaires. Section 3 of the chapter is devoted to analysis of questionnaire use and practice in economics.